Returns & Live Plant Policy 🌿🌈💜

Please Read Before Purchasing — I Want You to Love Your Plant! 🌱💜🌈

Every single plant I sell has been grown and cared for by me personally. I pack each one with meticulous attention to detail because I genuinely want it to arrive at your door looking beautiful and ready to thrive in your collection. 🪴🌈💜

What’s Covered 💚🌈🪴

If your plant arrives damaged in transit, is the wrong plant, or looks significantly different to the listing — please message me within 24 hours of receiving your plant with photos and I’ll always make it right. I promise. 💜🌈

What’s Not Covered 🌱🪴

As much as I’d love to, I can’t take responsibility for:

Plants that decline after delivery due to care or acclimatisation to a new environment 🌿
Delays caused by Royal Mail once your plant has been dispatched 🌈
Plants left in unsuitable delivery spots without shelter 🪴

When I Ship 📦🌈💜

I ship Monday–Wednesday only so your plant never spends a weekend sitting in a depot. Please keep this in mind when ordering! 🌿💜

Change of Mind 🌱

Because these are living plants, I’m unable to accept returns for change of mind once dispatched. Every plant is unique and sold as pictured, so please feel free to ask any questions before you buy! 🌈💜🪴